Privacy policy

01Who we are

AllenDigital.ai is a trading name of Andrew Allen, a sole trader based in Holywood, Co. Down, Northern Ireland. Andrew Allen is the data controller for the personal information described in this policy.

If you have any questions about this policy or how your information is handled, email [email protected].

02What we collect

We only collect the information you choose to give us through the contact form on this website:

• Your name and email address
• Your company or organisation, if you provide it
• The service you are interested in, if you select one
• The message you write to us

If you phone or email us directly, we will also hold your phone number or email address and the content of that conversation.

03How we use it

We use your information only to reply to your enquiry, discuss the work you have asked about and, if we go on to work together, to provide our services and keep business records.

We do not sell, rent or share your information for marketing, and we do not add you to a mailing list.

04Our lawful basis

Under UK data protection law (the UK GDPR and the Data Protection Act 2018), we rely on our legitimate interest in responding to enquiries you send us. Where you go on to become a client, we rely on the need to take steps to enter into, and perform, a contract with you.

05Who can see it

Your enquiry is stored securely with our website hosting provider, and a copy is sent to our business email so we can reply. These providers act on our instructions and are not permitted to use your information for their own purposes. Some of them may store data outside the UK; where that happens, appropriate safeguards are in place as required by UK law.

We will only share your information with anyone else if the law requires it.

06How long we keep it

We keep enquiries for up to two years after our last contact with you, then delete them. If you become a client, we keep records for as long as needed to provide our services and to meet our legal and tax obligations, usually six years after the work ends.

07Cookies and tracking

This website does not use advertising or analytics cookies and does not track you across other websites. Only essential technical data needed to deliver the site securely is processed by our hosting provider.

08Your rights

You have the right to:

• Ask for a copy of the information we hold about you
• Ask us to correct anything that is wrong
• Ask us to delete your information
• Object to, or ask us to restrict, how we use it

To make a request, email [email protected]. We will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk. We would appreciate the chance to put things right first.

09Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.